Private workspace
Enter Invoice Desk
Use your private Invoice Desk username and password.
Hospitality billing workspace
One guest.
One considered bill.
Create food, stay, or combined invoices for offline bookings and guest requests.
01 / Guest details
Who is this bill for?
02 / Invoice type
What are you billing?
03 / Accommodation
Select a stay from your inventory.
04 / Stay requests
Add comfort, housekeeping, or laundry requests.
03 / Add food items
Choose a meal period, then add items.
Menu controls
Pricing studio
Adjust future invoice rates, pause an item, and retain a dated record of every change. Existing invoices remain unchanged.
Recipe inventory
Make-costs, stock, and daily readiness
Recipes are seeded from practical home-kitchen benchmarks and should be calibrated with actual yield, purchase rates, and prep notes.
Audit trail
Price-change history
Guest experience cloud
Listen, alert, recover.
Invoice-linked feedback flows into one recovery view. Low ratings and negative experiences create an owned case automatically.
Signal inbox
Alerts needing attention
Voice of guest
Recent responses
Closed-loop recovery
Case management
Finance control
Logger, dashboard, rankers.
Track revenue, expenses, pending payments, comments, and guest experience scores against the same workbook columns.
Daily control room
Liquidity, obligations, and card risk
Due queue
What needs action
Actual movement
Post cash entry
Forward plan
Add obligation
Accounts
Current position
Actual ledger
Recent movements
Past, present and future
Complete cash movement timeline
New / edit entry
Workbook-style transaction
Sheet exchange
Import / export
Ranker
Where money is moving
Comments and NPS
Signals needing context
Ledger
Recent finance records
Friendly labels
Column mapping
Source labels remain workbook-compatible. Display labels control what operators see inside this tool.
Stays operations
Your hosting workspace.
Keep listings, offline and online bookings, room assets, laundry movement, and spreadsheet exchange together.
One operating view for invoices and linen movement across every listing.
Invoice Desk ledgerSupplies position
What needs a stock check
Invoice mix
Billing by type
Active listings can be billed. Put a listing on hold when it should remain visible but unavailable.
Maintain direct, Airbnb, and other bookings against the same guest and unit IDs.
Track cleaning supplies, kitchen cleaning stock, toiletries, fragrances, tools, and other operating consumables.
Low-stock alertsLog pickup, wash, receipt, and unit drop by room and asset.
Filtered CSV exports
Protected admin
Eirene Owner OS
A calendar-first operating workspace for stays, billing, kitchen, finance, people, website publishing, and guest experience.
Branch home
Start from the workflow, then go deeper.
The console is split by use case so you can move from calendar, money, kitchen, website, staff, and customer experience without losing your place.
Back and forth rule
- Use Branch home for the main use case.
- Use the tabs for the current module depth.
- Use the left module rail to jump across operations.
Start new books
Archive history and reset active billing data
This keeps menu, recipes, listings, add-ons, and unit setup active. It archives old invoices, PDFs, guests, bookings, finance entries, feedback, and laundry movements.
Public website
Website copy
These fields control the Eirene vision text and contact actions shown on the public website.
Quote of the day
365-day library
Verified reviews
Public review cards
Media library
Upload and convert
Upload JPG, PNG, or WebP. The browser converts the image to WebP before saving it to the website asset library.
Website media
Image placement
Kitchen order ops
Live QR order board
Accept or reject paid orders, move preparation status, inspect guest and QR source details, and open the generated invoice.
Taxes, inclusive pricing, and QR sources
Tax changes affect new QR orders only. Confirm rates with your CA before publishing.
Select a kitchen order to update status or regenerate invoice.
Direct booking queue
Requests needing a decision
Approval rechecks Airbnb blocks and direct bookings, then creates a live Razorpay payment link.
Shared availability
Airbnb calendar sources
Availability board
All homes, one calendar
Stay pricing
Date-based nightly rates
Set a rate and minimum stay for a date range. The newest active rule overrides the listing base rate for matching nights.
Apartment QR codes
Listing-linked kitchen entry
Each QR preserves the apartment delivery context through cart, login, payment, and kitchen fulfilment.
Contact inbox
Stay-related email
Staff controls
People, access and payroll
Issue staff accounts, maintain protected profiles and documents, set salary terms, review attendance and leave, and export staff or business cards.
Attendance & salary
Monthly payroll view
Leave requests
Owner approvals
Holiday calendar
Paid and unpaid days
Operations control room
Bookings, kitchen, expenses, tasks, chat, and owner capital
Assign work
Task for staff
Owner expense
Repairs, supplies, utilities
Investment / funding
Capital coming in
Message staff
Owner to employee chat
Open tasks
Status and updates
Recent entries
Bookings, kitchen, expenses
Capital
Investment records
Staff action audit
Experience intelligence
Listen, understand, act.
Build surveys, manage consent, send thoughtful campaigns, and close the loop when a guest needs attention.
Survey library
Programs and templates
Survey builder
Create a survey
Response stream
What guests are telling you
Closed-loop care
Recovery cases and SLA
Audience import
Map CSV or XLSX
Contact profile
Add one guest
Guest CRM
Contact and consent history
Audience logic
Build a segment
Saved audiences
Segments
Email Studio
Responsive message builder
Live preview
Desktop / mobile
Campaign setup
Audience, message, timing
Approval queue
Campaigns
Owner inbox
What needs action now?
Booking approvals, recovery cases, payment exceptions, low stock, and failed campaigns in one queue.
Legal control room
Certificates, renewals, CA tasks, and filing costs.
Track what needs to be obtained, who is handling it, dates, amounts, document status, and current progress.
Add / update
Legal requirement
Pipeline
Open legal work
People operations
Appointment letter generator
Generate appointment letters from a structured HR form. Uploaded candidate documents are stored with the letter record and PDFs stay behind admin login.
Letter history